Shipping policy

  1. Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
  2. We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option.
  3. Shipping fees include postage and handling fees.
  4. We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
  5. Buyers must agree with the above postage and handling terms before purchase.